Capital One – Discover Merger
By: Jessica Duncan, AVP Research & Insights Last week, Capital One created shock waves when the 9th largest bank announced its plan to buy Discover in an all-stock deal. This would become one of the […]
Read MoreA New Era for Card Design in 2024
By Jessica Duncan, AVP Research & Insights Despite the growth of card transactions occurring through digital payment methods, the physical card will still matter in 2024, and as long as there is a physical card, […]
Read MoreA New Era of Marketing Deposit Coverage
By: Jessica Duncan, AVP Research & Insights It’s been six months since Silicon Valley Bank (SVB) collapsed at a shocking speed, taking just 48hours to go from solvent to shut down by regulators. This event […]
Read MoreThe Take Off Of Bank Travel Portals
By Jessica Duncan, AVP Research & Insights With the end of August, comes the unofficial end to summer travel. There have been mixed reports on consumer attitudes toward travel following the pandemic – some say […]
Read MoreA Prime Time for Deals
By Rebecca Nagrant, Director of Research One of the most anticipated cyber savings events of the year was back and bigger than ever-literally. Amazon’s 2023 Prime Day, which was actually two days, ran July 11-12 […]
Read MoreThe ChatGPT Revolution – Banks Maintain a Respectable Distance and a Buy Now, Pay Later Firm Jumps Right In
By Michele Ford, Senior Research Analyst Since OpenAI’s ChatGPT was introduced in late 2022, it has rapidly become a worldwide phenomenon. Supported in over 161 countries, the revolutionary chatbot gained about 100 million users within […]
Read MoreGreater Rewards For Your Relationship
By Jessica Duncan, Senior Director of Insights It is often said that customer retention is cheaper than customer attraction. In today’s volatile financial landscape it’s fair to assume institutions are doubling down on customer loyalty […]
Read MoreHow Financial Institutions Responded to the Collapse of SVB
By: Jessica Duncan, Senior Direct of Insights The collapse of Silicon Valley Bank (SVB), which occurred in swift and dramatic fashion recently, has been called the biggest bank failure since the Great Depression. The buzz […]
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